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SPA POLICY

ARRIVAL

If you are a new client we kindly ask you to arrive 10-15 minutes ahead of your scheduled appointment time to check in and complete a consultation form.

Should you wish to have a facial treatment please book in for a free skin consultation with your chosen facial to allow enough time to complete our consultation form and discuss your main skin concerns with our skincare specialists prior to your treatment.

CANCELLATION

If  you need to cancel your appointment please give us 24hrs notice in advance of your scheduled treatment as a courtesy to our other clients.

SPA ETIQUETTE  

Our three treatment rooms downstairs are reserved for pure relaxation as facial and massage treatments only take place here. In consideration of our other clients please keep noise to a minimum.

 

We understand the time pressures of today and will try our very best to fit around any busy schedule. If you are unable to find a suitable appointment time online please email rachael@moretonplace.co.uk with your name, requested treatment, therapist, date and time.

 

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